Frequently asked questions

Domain names .fr and their subdomains (.nom.fr, .com.fr, .asso.fr etc. ..) each require specific documentation. Thank you to consult the rates section to know the conditions of the grant. You can also view all the details of the naming policy defined by AFNIC (French Association for Internet Naming in Cooperation).

AFNIC can record an unlimited number of domain names for the same company. You can protect all the names related to your business, including generic names.

ATTENTION, no area of ​.​fr area shall not be filed until the appropriate proof we were not transmitted.

.fr : For companies or entities with SIREN / SIRET number (excluding sectoral domains or naming conventions): extract Kbis or identification from the INSEE directory. A French company may register directly under ".fr" on presentation of Kbis or trademark registration. Any individual may also qualify for an extension under the name of .fr

.asso.fr : For associations : a copy of the publication in the OJ or receipt of declaration to the Prefecture or copy of ID INSEE (some associations may nevertheless be registered directly under EPA if their ".fr" code is 911, 912, 80 or 74; they must present a copy of the identification from the INSEE directory).

.nom.fr : For individuals :

• residing in France: Proof of residence < 3 months (EDF-GDF bill, phone) + proof majority (national identity card, driving license, residence permit)
• French living abroad: proof of majority and French nationality (national identity card, driving license) + proof of address < 3 months in the country of residence Syntax: patronyme.nom.fr or surname-champ_libre.nom.fr (surname, name, or use official name) Ex: martin.nom.fr, martin-martin or jean.nom.fr -levoyageur.nom.fr.

.prd.fr : For projects or programs of research and development: written presentation of the project with the list of members.

.presse.fr : For news organizations: ISSN copy of the National Library.

.tm.fr : For trademarks: trademark registration upon presentation of the final certificate INPI or publication in BOPI of the application for registration (final INPI certificate or identity certificate with registration status must be provided within 6 months).

.com.fr : Clearance of proof on the domain, but the applicant must prove his identity (it will provide the same documents as records in other public areas). The applicant must be French and / or domiciled in France and major. Registration under ".com.fr" is allowed only if the domain does not exist in a public area.

Opening of geographical names for the regions and departments. Each department or area can get 3 domain names divided as follows:
SUB. DIRECTLY FR (ex alsace.fr and paysdeloire.fr)
TWO OTHER IN the cg-XXX name or crXXX.fr (see naming convention)
For departments or regions with compound names: Acronyms accepted. No recording possible part of a name (eg nord.fr for North Pas de Calais region)

ATTENTION : a company can not obtain the name of a region or department. These are priority.
Communes will be processed during December at the request of the Association of Mayors of France.
Note: 15 names of regions or departments are also common names.
Domain names must be justifiable throughout their lives by the documents provided by the charter.

Anyone can submit a free domain name .com, .net or .org .info .biz. The deposit requires no proof. The allocation rule is simple: first come, first served! You post is filed.

Domaine.fr is accredited by most registries, so we file your names directly without any intermediary. The filing of a domain name .com, .net, .org and .info. Biz is very fast (a few seconds). The deadline of a domain name. Uk is usually a few minutes because much of the operation is done manually. These limits shall be effective receipt of payment and supporting documents.

You can search for name availability on our home page. Then the name appearing as already booked, click on the link "By whom? ". You will then see the whois information (from the official database of the domain name) appear and you can verify that you are the owner.

Once you have received confirmation of your registration by email, your domain name can be used very quickly. You can use your domain name to host a site, email address or an online store. These options are available on the order form or directly from the secure area clients using the password that you have been communicated. You can also reach us by phone at 0825701700. If you do not want to use your domain name, you have nothing more to pay. Domaine.fr will retain for you.

You can change yourself the DNS servers of your domain name directly from the interface secure clients.

We invite you to change the DNS domain name in question and enter the information provided by your new host. Did you looked accommodation deals Domaine.fr before we leave?

Domaine.fr automatically recontact billing contact 30 days before maturity. If this fails, the domain name that you submitted become available again and open the deposit after a period of grace, according to the extension.

For .FR, you can send us your documents by fax at +33 4 92 15 03 50.

Send your documents to:

Domaine.fr
455 Promenade des Anglais,
Immeuble Nice Premier
06200 NICE

From the Law of 1 August 2000 (Article 2) , it is no longer necessary to make a statement to the public prosecutor or even with the CSA. However, it remains mandatory to make the declaration of the file with the CNIL if your site collects personal information from your visitors.

However, this law has to be borne by the site editor, other obligations as to provide the public, his name and address, if it is an individual, his name and registered office in the case of a corporation and the name of the editor person. The publisher must also indicate the name and address of the host.

As an exception, the natural or legal persons, who publish non-professional (personal pages) can remain anonymous by not indicating the name, designation and address of the hosting provided that the latter has previously received the identification of the site editor.

To renew a domain name, go to your client interface and then under the heading "My Domains", "Renew name ". Here you can select the domain name of your choice and apply for renewal.

The distribution of the whole area on the internet can take 1 to 24 hours and does not depend on the accommodation itself. If you choose a hosting package at Domaine.fr, account opening is effective upon payment. If you do not want to host the site under your domain name, Domaine.fr offers a homepage and keeps your waiting area for future use at no extra charge. This homepage is configured from your interface.You can also redirect your domain to a free site. This redirection has a small banner.

Redirecting a domain allows you to redirect visitors to a domain name to the website of your choice automatically. For example, you have to file a new domain name: domaine2.com and you already have a site at domaine1.com. Redirection allows you to redirect visitors to your new domain: domaine2.com (ie those who have returned domaine1.com address in their browser window) to domaine2.com. Automatic redirection mask the address of the destination site pages to show only the name of the redirected site. Redirection is included in each of our packs.

Yes! Do not hesitate to consult our offers accommodation for all necessary information.

After receiving your request, the transfer of your domain name may take 12-48 hours. These delays do not constitute a contractual commitment.

If the name you want to record is not free, you can try our power to find another available domain name or name your file with a different extension.

If you want to register a domain name and retain it for future use, you must "parker" name. Domaine.fr "park" your domain name for free on its DNS servers.

Do not worry! If you have received the confirmation email filing your name, it is well saved. It still appears to be available as central databases that manage domain names have not yet been updated. At worst, it may take 24 hours for your name no longer appears to be available. That said, nobody pourrra save!

Once the email accounts are created, you must set up your email software (Outlook, Eudora, Lotus Notes) on your computer.

In the root directory of your site (where you downloaded your ftp site) should find a file named index.html or index.htm. It is this file that the server as the default home page of your site. Without this file in the root directory, the server does not know which page and provide refuses to display the contents of the directory to increase security, then it displays "FORBIDDEN" which means "NO".

These elements are created by the server for each user and the security guarantee. You should not touch it. The space they occupy you are not charged.

TLD are the "Top Level Domains".
There are currently 20 gTLDs. Some of these TLDs are not restricted in the sense that there are no restrictions on individuals or entities that may register names. Among these TLDs have found the net extensions are .org .info .biz. Other gTLDs are restricted in the sense that only certain entities that meet certain criteria may register names. COOP Among them, the reserved cooperative organizations.; .edu reserved for colleges that grant diplomas four years of study and universities; .gov, reserved for use by agencies of the Federal Government of the United States of America; and .millet, which is reserved for the army of the United States of America.

The path to Perl: /usr/bin/perl The path to Perl:
#!/usr/bin/perl

The path to Sendmail:
/usr/sbin/sendmail

The address of your website is ftp.your-name-domaine.com.

You can view your traffic statistics online at: http://www.your-name-domaine.com/webstat/ or by clicking on the link located in your administration interface.

• For web redirection:

  To perform a web redirection, you should go to your technical interface.

  For this you must firstly go to your account with your username and password, you go to the menu "My Packs", "manage my packs", then you click on the link "manage this pack".

  This will open up your technical interface (be sure to that your cookies are active, and that port 8443 is open on your firewall if you have one)

  Once in your technical interface, click on the top left on "Home" then your domain name at the bottom of the page, then in the menu "HOSTING / ACCOMMODATION", then you click "setup" this is the place for you to configure your domain name.

  You choose your mode or Standard forwarding Frame then after validation, you must enter your forwarding address.

  For more information, please contact us at 0825.701.700

• For redirecting emails:

  To perform a mail redirection, you should go to your technical interface.

  For this you must firstly go to your account with your username and password, you go to the menu "My Domain Names". On the line is your name click on "Go to Plesk".

  This will open up your technical interface (be sure to that your cookies are active, and that port 8443 is open on your firewall if you have one)

  Once in your technical interface, click on the top left on "Home" then on your domain name at the bottom of the page, then in the "Services" menu, click "mail".

  Then "add email box", then do not put a password because this is just a redirect.

  In "redirect" you specify the address of your email redirection.

Dear Customers,
It has been reported that some clients using a redirection for their email addresses to Google (Gmail) have experienced forwarding delays between 30 minutes and 4 hours.
After several months of inquiries and work to to overcome this problem, no satisfactory solution has been found. The source is independant from our servers or team’s expertise. This delay is generated by Google’s own fitering rules, which we have no control over. When an e-mail is redirected, it’s the whole e-mails recieved by the hosted address including spams that are forwarded to Gmail. SPAM can originate elsewhere, but because it is forwarded, it would appear as if you are sending it which is why Google defers reception of your mails as a conscious inconvenience.
If you wish to continue forwarding your emails to GMAIL, then you'll probably be better off just setting up the domain name with Google App's service.
http://www.google.com/enterprise/apps/business/
This setup will allow you to define Google as your e-mail service provider. Once your account is set up you will have to make amendements to your DNS records according to the informations communicated by Google. This initially Free service is now being charged by Google.
In order to change DNS records please follow the link below:
https://domaine.fr/domains
Click on blue button 'Go to Plesk', you will be redirected to the Plesk server in charge of managing your hosting services. If this is the first time you access it, please complete the information form that is presented to you.
Access to this interface requires cookies to be enabled on your machine and access to port 8443. If you connect through a local network or firewall and you have problems accessing your account, contact your network administrator so that it releases the port.
WARNING: DNS section is reserved for network administrators or users who know perfectly manage all DNS records. By performing a misconfiguration or by deleting some records, you may cause a total malfunction of your domain name.
The restoration of these data by our support centers are not included in the services that accompany your domain name, any intervention on our part to restore the correct data will be charged 90 Euros HT / hour with a minimum charge of one hour intervention.
That is why we strongly recommend that you take precautions before making any changes.
You should now be on the Plesk page dedicated to your domain name(s)
1° To change DNS records got to the menu 'Website & Domains' click on your domain name and 'DNS Settings'
2° Following directions given by Google, you will certainly be invited to make add or change existing records. Click the record you need to change or click on 'Add record' to create a new and OK.
3° Click 'Update' to apply the changes to DNS zone or click 'Revert' to abandon the changes.
Thank you for your understanding.
Yours sincerely,
Domaine.fr Team

A "registrant" is the domain owner. When you drop a domain name, you become "Registrant" domain name.

You can contact us by phone or email. We will reply you within 48 hours. All instructions are to contact us in the support page.

We are at your disposal for any suggestions or comments. All instructions are to contact us in the support page.

Yes, according to the law of January 6, 1978, Domaine.fr guarantees a right to inspect and change your personal data. Domaine.fr goes further and assures you that your data will not be passed to third party companies. We respect your privacy. For added security, we declare our files to Commission Nationale Informatique et Libertés (CNIL) 714 516 in the reference.

We perform for you all the technical and administrative tasks so that you can become the owner of your domain name as soon as possible and conditions. You can cancel your order if you choose to pay by check. Payment by credit card instantly reserve your domain. No domain name already deposited can not be refunded even if you make a mistake. It is therefore important to carefully check the exact syntax of your domain name prior to registration.

Yes, you can buy your name for a period of 1, 2, 5 or 10 years depending on the extensions.
Buy a domain name for several years is a sensible approach because you get a discount, and you come off the risk of forgetting settlement annuities.

You can contact us for a commercial proposition if you want to drop more than 20 domain names.

You can pay for your order in several ways:

- by check
- by secure credit card : We accept credit card, Visa, American Express, MasterCard via our secure Banque Populaire system.
- by bank transfer
- credit card faxed

For instant deposit, we recommend you choose a secure payment by credit card.

Banking transaction is performed on the secure website of the Banque Populaire. At no time, we are not aware of your banking information. During the online payment transaction is strongly encrypted and provides real security exchange between your computer and the Banque Populaire. You take much more risk when you let hang a simple coupon credit card.

Yes, of course, we provide an invoice in electronic format. Since the amendment of Article 289 bis of the General Tax Code in late 1990, electronic invoicing is accepted by the tax authorities and no problem. You can access to documents relating to electronic invoicing on the site Ministry of Finance